Leaders Romans Group are committed to providing the highest standard of service to all of our customers and the community.
One of the ways we continue to improve our service is by listening and responding to the views of our customers.
To find out how to lodge a formal complaint, please download the relevant complaints procedure document.

• Complaints Procedure – Acorn Group  – Sales
• Complaints Procedure – Alexander & Co
• Complaints Procedure – Boyer
• Complaints Procedure – First for Auctions
• Complaints Procedure – GCS Estate Management
• Complaints Procedure – Gibbs Gillespie New Homes
• Complaints Procedure – Gibbs Gillespie Sales & Lettings
• Complaints Procedure – Glide Lettings
• Complaints Procedure – Hose Rhodes Dickson Sales
• Complaints Procedure – HRD Lettings
• Complaints Procedure – Leaders New Homes
• Complaints Procedure – Leaders Sales & Lettings
• Complaints Procedure – LRG Corporate
• Complaints Procedure – LRG Land
• Complaints Procedure – Moginie James Sales & Lettings
• Complaints Procedure – Peter Ball & Co
• Complaints Procedure – Portico Sales & Lettings
• Complaints Procedure – Romans Commercial Property Sales
• Complaints Procedure – Romans New Homes
• Complaints Procedure – Romans Sales & Lettings
• Complaints Procedure – Romans Surveyors and Valuers
• Complaints Procedure – Scottfraser
• Complaints Procedure – SOWN Shared Ownership
• Complaints Procedure – Stirling Akroyd
• Complaints Procedure – Three Sixty Inventories